Christopher, in Romeoville:
"I wanted to let you know that Jason did an outstanding job at my house. He had so many things to take care of and he did them in an efficient manner and had such a professional way about him. I have a lot of work I want you to do next spring and I will definitely be calling you back to take care of that work too. I had to let you know and yes, you can use this on your website."
Christopher from Romeoville
Lori, in Aurora:
"I have come to rely on you (AquaTech) for your honesty and integrity. I always appreciate your "tell-it-like-it-is" attitude and your willingness to help me and not sell me. I know I embarrassed your new girl Sue when I told her how great she was and how helpful, but I HAD to tell you too that she was amazing and you made a wise choice. She fits right in with your company."
Lori from Aurora
Eric, in West Chicago:
"I didn't mean to make you jump through hoops to install the meter guard, but you did. I appreciate your fast service when the city was so insistent. You pulled me out of a jam."
Eric from West Chicago
Joanne, in Elgin:
"The Work is accomplished. Per Noritz's web site, I contacted your company in Feb. for general maintenance of our Tankless. A week ago 8/31, I discovered the 6-Gal. water heater for the recirculating system was leaking and had flooded some of the finished part of our basement. Andrea @ your office in Aurora nicely connected with Jason, who had done our maintenance. Unfortunately, the supply companies were closed until after Labor Day. However, Jason did the best he could advising how to turn off the water. Unfortunately a check-valve was also faulty, so we could not isolate the "hot side" when the dripping turned in to a stream on Sunday. UGH! Lots of pails of water hauled around the house! Just wanted you to know that I appreciated the service your staff provided. Andrea was thoughtful & made multiple calls to inform me of expected time-frames and supply information. We had thought about eliminating the recirculating tank and system entirely, but Jason advised how it would affect timely hot water availability for some areas of the house. He was patient with my questions and provided needed explanations regarding our decisions and the work he was doing throughout the repair. Your staff helped us efficiently and with kindness. Thanks."
Joanne from Elgin
Ali, in Yorkville:
"I was very happy with Jason and his workmanship; he did a great job, was very clean and had a wonderful attitude!"
Ali from Yorkville
Nancy, in Naperville:
"Hi, I just wanted to say thanks for the great service fixing my gas line late Thursday night, 2/16/12.
A short list of why I was impressed:
- Super clean, insisted on wearing booties on his shoes even when I said don't bother.
- Made the neatest, smallest hole he possibly could in the wall. Explained how we could install an access door instead of drywall.
- Asked for a vacuum and cleaned up the bit of mess he made.
- Treated my dogs with extreme kindness- and they were freaked out by this late night male visitor! They both wanted to go home with him by the time he left.
- Gave me the Angie's List discount, which in my hurry I hadn't even noticed the coupon on-line.
- Hooked my dryer exhaust back up which I had disconnected in my attempts to find the leak.
- Pointed out a couple of unrelated minor issues he saw while working.
- Found a dead mouse and offered to remove it for me.
To be fair, I have no idea if the price was reasonable as I've never had a gas leak emergency before. But I was happy to pay the price quoted for such excellent service.
No one hopes to ever need a plumber, but when I do, I will call you. I have posted a positive review on Angie's List.
Thanks again, "
Nancy from Naperville
Jim, in Geneva:
"Jason was very good and careful with my home & carpeting. He did a great job and I am really happy! Not only am I happy with the job that was done, I'm also happy with the very fair pricing! You came out on a Sunday and I could have paid a lot more somewhere else!"
Jim from Geneva
Carol, in Aurora:
"I am very happy with Jason and his professionalism. Not only am I happy with how well he did the job, but also with his attitude and behavior. I'm an older woman, and young kids nowadays aren't very polite. Jason impressed me, he's a very nice and kind kid."
Carol from Aurora
Mary Ann, in Naperville:
"Matt was very professional and pleasant; he did a very good job. I am very happy with him and your quick timing!"
Mary Ann from Naperville
Jeanette, in Boulder Hill:
"I am very impressed with Matt's professionalism. He is very trustworthy and gave me the sense of extreme peace of mind. He explained everything to me very well and is very personable. I am very pleased and happy with him and the work that was done."
Jeanette from Boulder Hill
Loretta, in Bolingbrook:
"Jason was very courteous and pleasant. He is the best service person to ever walk through my door; he went over & beyond for me! He helped me understand everything, and I learned a few things too! I think he should be acknowledged for how excellent the job was and I will always request Jason for future work."
Loretta from Bolingbrook
LaDaune, in Boulder Hill:
"Matt was very personable! He was very clear when he was explaining what he needed to do to repair my toilet. I am really happy with him and the service that was done!"
LaDaune from Boulder Hill
Elise, in Naperville:
"Larry & Matt were really good guys! I was very impressed with Larry and his area of expertise, he's not you're "basic" plumber. He is extremely knowledgeable, more than other plumbers that I've worked with in the past. And Matt was very kind and worked very hard with Larry, I am very happy!"
Elise from Naperville
Kent, in Lisle:
"Your technician Jason was professional, clean, and quick when he successfully replaced an ejector pump in my basement. I called Aquatech at 3:00pm and the work was completed by 6:00pm the same day!!"
Kent from Lisle
Melanie, in Plainfield:
"Jason was a very good guy! He was professional and polite. It was a pleasure to have him in our home!"
Melanie from Plainfield
Ben, in Aurora:
"Donnie was excellent and very quick! I am very happy with the job that was done. He did a fantastic job and you are on my list of people I'll be calling again!"
Ben from Aurora
Joe, in Naperville:
"Jason was GREAT! I am very pleased at the quickness to get someone out & with how great Jason was. I will recommend you to anyone I know and will keep your number for when I need you again."
Joe from Naperville
Gary, in North Aurora:
"Overall, I had a very positive experience! Donnie gave great recommendations and was helpful. You worked with me on my scheduling and I'm very happy."
Gary from North Aurora
Tom, in Sugar Grove:
"Donnie was unbelievably friendly! He knew what he was doing and impressed me. I am extremely happy!"
Tom from Sugar Grove
Larry, in Aurora:
"I am very please with Jason, he is friendly and helpful and answered all our questions! We will use you again and recommend you to our neighbors and friends."
Larry from Aurora
Joe, in Yorkville:
"The total experience was terrific from start to finish! Jason was polite, friendly and professional. He was in and out quickly and I am very happy!"
Joe from Yorkville
Diane, in Plainfield:
"Jason was fantastic! I am very happy, that's why I always call you!"
Diane from Plainfield
Jason, in Aurora:
"Everything was great; Jason was timely, efficient and a great guy!"
Jason from Aurora
John, in Naperville:
"Donnie was very helpful and did a very good job! I will definitely be calling you again in the future!"
John from Naperville
Sam, in Bartlett:
"Thank You. When you go to take a shower and there is no hot water you hope that just the pilot light went out. When you go to the basement and see water all around your hot water tank you know you got a problem. That's how the first week after the holiday started. "Happy New Year" you need a new 75 gallon water heater! However, the nightmare on a Monday was over by Tuesday thanks to AquaTech.
A friend who had used AquaTech gave me your number. From the initial phone contact with Andi I felt I was being handled by a truly professional organization. Andi had all the information I needed at her fingertips and was able to give me a quote over the phone. A quote that was quite a bit cheaper than the previous places I called. She set the appointment and the next day right on time the plumbers arrived. These guys were amazing. They got right to work, put tarps down to protect the floor and stairs when they moved the old tank, explained to me what was going on when I asked -- about the best plumbers I ever saw and cleaned up after themselves.
You guys rock! Keep up the good work and use me for a reference if you like.
Thanks for the Great Service,"
Sam from Bartlett
Chuck, in Glen Ellyn:
"Al at AquaTech Plumbing is a true craftsman. He recently installed our tankless water heater and we are extremely happy with the quality of work and the professionalism of this organization. I also want to put in a good word for Arnie. The care and attention that he exhibited in removing our door, drilling the hole in our foundation (a very hard job) and removing the old water heater and water softener, is very much appreciated.
Larry, the owner, is a good person too and everyone there is very professional. I like that someone always answers the phone and you never have to leave a message on a machine – even in the evening. I would talk to anyone who wants a reference about the quality work AquaTech Plumbing provides."
Chuck from Glen Ellyn
Donna, in Romeoville:
My name is Donna and I wanted to take a moment to tell you about my experience with your company. I needed some plumbing done in my kitchen and you sent out a gentleman named Alan. He was the most polite and courteous contractor I have ever dealt with.
Being a single mom and not knowing anything about plumbing, Alan took the time to explain everything he was doing to me without talking down to me. I have come across some contractors that talk down to me because of being a woman and not explaining things in detail. He took the time to show me what he was doing and what can cause problems.
Once again, THANK YOU so much for sending him to help."
Donna from Romeoville
Mac, in Naperville:
"My wife, Peggy and I purchased an older home, unaware of the problems we might face down the road that come with an older house. Several plumbing issues have come up in the past and we have always relied on AquaTech Plumbing. AquaTech's plumbers have been reliable and dependable; traits somewhat hard to find in any given trade.
Their plumbers have consistently shown that the work being completed is very thorough, never any quick fixes. We have used AquaTech numerous times and highly recommend them for any plumbing issues."
President Simple Truths, Naperville
Melvin, in Aurora:
"Regarding AquaTech Plumbing: A quick response time, good service, and knowlegeable technicians who clean up after the job. AquaTech Plumbing has been to my home more than once and each time has been a very good experience. I refer them to all my family, friends, business partners and clients."
Melvin D. Lyles,CNC,GRI
Coldwell Banker Primus Realty, Aurora
Gail, in Hinsdale:
"We have used AquaTech Plumbing services for over three years on numerous "water issues" in our homes. Larry has taken the time to discuss each problem and possible solutions with us while also providing an upfront estimate of cost for each job.
AquaTech's service people are always on time, take extreme care in protecting our floors, etc. and do a great job of clean up afterwards. AquaTech has been a great resource for us and we would highly recommend them for all plumbing jobs."
Gail from Hinsdale
Service Professional Ratings & Reviews: ServiceMagic websiteLinda, in Winfield gave AquaTech 5 stars and said:
"FANTASTIC is the only word to describe the entire experience. They came when they said they would be here; worked with my schedule, price was very good and the work was expertly done. I've found my plumber for life!"
Jean, Aurora Homeowner:
"I wanted to thank you for being respectful of my time when scheduling the installation of my water heater. I also wanted to mention how clean your service man was. (No mess - Love those shoe booties!) I couldn't even tell he had been here. Thanks again."
Fox Valley's Camp Dean Girl Scout's - Fox Valley's Camp Dean Property Director, Charlie Qualls, says of his 2 Tankless Water Heaters:
"The AquaTech plumbers have always shown up at the scheduled date and time, provided me with a written proposal quickly and when accepted, showed up at the scheduled date and time to perform the job. I also like that the company shows up with the equipment and parts to do the job without running back and forth tying up valuable time looking for parts.
This alone is unique.
AquaTech has performed several tasks for me on our property: replaced water heaters, rodded sewer lines and installed innovative systems, my favorite being the tankless water systems. These systems are not cheap, but the results are great! We have one of these in a shower house where approximately 100 people are using massive amounts of water. In the past, we would run out of hot water for periods of time, but now we never run out and everyone gets a warm shower. I highly recommend AquaTech Plumbing to anyone who wants the combination of knowledge, experience, and true customer service."
RR Custom Home Builders owner, Ric Rodriguez:
"As the owner RR Custom Home Builders, with 23 years experience in the building industry, we take pride in the projects we design and build. Being able to build with the highest quality and standards, would be difficult without the expertise of those professionals involved with putting the project together and making it a success. In order for a project to become successful, with the end result being a happy and satisfied client, you need professionals in all aspects of the project. Aqua-Tech has been one of those professionals who have proved to be, not only dependable and reliable, but also willing to go out of their way to help resolve unforeseen issues that occur from time to time.
Aqua-tech's quick response to resolve any problems that arise, even when it is not their responsibility, has made your company step above the rest. Your expertise, professionalism, and knowledge of an ever-changing industry and technologies have been an asset to our company.
AquaTech is a company that takes pride in what they do; truly, an honest, trustworthy team, who share the same desire we all strive for: to please the client, by going above and beyond the call, and doing the best job possible."